Privacy policy

1. Who processes your personal data?

The Administrator, i.e. the entity that decides how your personal data will be used, is SPC - TOMASZ KITA Spółka Komandytowo-Akcyjna, ul. Tadeusza Kościuszki 114 2N, 61-717 Poznań, NIP 7831847671, KRS: 0000938196 oraz REGON 52067408, tel: +48 533 372 997, e-mail: info@specshop.pl , the operator of the online shop www.milout.pl

The Administrator shall ensure the security of the data provided and the exercise of the Users' rights under the Personal Data Protection Act. The User has the right to access the contents of his/her personal data, correct them or delete his/her personal data completely - for this purpose, an e-mail must be sent specifying the request for changes or deletion of the data from the register. Personal data will be stored until the customer's account is closed, unless they are needed to exercise rights under the guarantee, warranty, conduct debt recovery proceedings, until the proceedings are completed and the receivables are settled.

We ensure that our company complies with the personal data security policy. Personal data are safe with us and we make every effort to systematically increase this level.

2. Where do we get your data from

We have received personal data from you when you create an account and/or place an order in our shop and when you subscribe to our newsletter.

Providing personal data, as well as consenting to its transmission, is voluntary. Any personal data provided are processed only to the extent and for the purpose to which the Consumer has given their consent - in accordance with the principles described in the Personal Data Protection Act of 29 August 1997 (Journal of Laws 2002 No. 101, item 926 as amended). In the event that the Consumer does not provide the data necessary for the execution of the order and does not agree to its processing, the execution of the order will not be possible.

3. Why do we process your data

Users' personal data are processed in order to establish, shape, conclude, amend or terminate the Agreement between the Seller and the Customer, as well as to fulfil the Sales Agreement.

4. Who do we share your data with

Users' personal data may be transferred to third parties only with the User's consent in cases described in the Terms of Use, in particular:

1. The Seller is a participant of the "Trusted Opinions" programme as part of the service provided by the Opineo.pl website, administered by Opineo Sp. z o.o. 2-4 Powstańców Śląskich Street, 6th floor, 53-333 Wrocław, KRS: 0000357466. If the Buyer agrees - the service will send to him via e-mail a survey to obtain opinions on transactions made in the Online Shop, as well as posting on the site available in the Opineo.pl domain opinions expressed by customers as a result of filling out surveys. Buyer data will be transferred to Opineo.pl only after prior consent.
2. In case of choosing on-line payment method, the customer's data are processed by the payment system administrator in order to carry out the transaction;
3. Personal data are made available to the courier company for the purpose of delivery of shipments. The following personal data of the customer is necessary to complete the service of the order:
   • Surname and first name;
   • Customer's name
   • address for shipping products;
   • email address;
   • contact telephone number;

5. Contact for more information about the processing of your personal data

For more information please call us on our Infoline (+48 61 852 13 76), write an email to info@milout.pl or send a traditional letter to milout.pl, ul. Kościuszki 114 2N, 61-717 Poznań

6. Marketing Consents

You may receive marketing and commercial information from us (in the form of a "newsletter"), if you have previously agreed to this You may opt out of receiving commercial information at any time.

7. Behavioural Advertising

In order to make shopping easier for you, to improve the quality of service and to provide you with products similar to your interests, our shop system collects selected behavioural data. This data is stored in our shop database or in cookies (if you do not have a customer account with us), but importantly this data is not stored directly on your card.

We collect data about interactions with goods, i.e. product views, adding to favourites, adding to basket, product rating, ordering goods. Identification of a person based on this data is impossible as our recommender system does not store IP number or any personal data. It only has your customer number, the identifiers of the goods you ordered and your order number.

Policy on the use of cookies

This Policy defines the principles of storing and accessing information on the User's devices using cookies to provide electronic services requested by the User by SPC with its registered office in Poznań.

I. Definitions

1. Administrator - means SPC with its registered office in Poznań (61-717), ul. Kościuszki 114 2N, entered into the Central Register of Business Activities, tax registration number PL5542259553, which provides services by electronic means and stores and accesses information in User's devices.
2. Cookies - means the services provided by SPC to the User by electronic means and stores and accesses information in User's devices.
3. Cookies - means computer data, in particular small text files, saved and stored on the devices through which the User uses the Website.
4. Individual cookies - means cookies placed by the Administrator in connection with the provision of electronic services by the Administrator through the Website
5. External cookies - means cookies placed by the Administrator's partners, via the Website.
6. Service - means the website or application under which the Administrator operates the Website, operating in the domain(s) www.milout.pl
7. Device - means an electronic device through which the User accesses the Website
8. User - means an entity to whom, in accordance with the Regulations and legal provisions, electronic services may be provided, or with whom an Agreement for the provision of services by electronic means may be concluded.

II. Types of Cookies used

1. The cookies used by the Administrator are safe for the User's Device. In particular, this way it is not possible for viruses or other unwanted software or malware to enter the User Device. These cookies allow to identify the software used by the User and to customise the Website for each individual User. Cookies usually contain the name of the domain from which they originate, the time they are stored on the Device and the assigned value.
2. The Administrator uses two types of cookies:
   1. Session cookies: they are stored on the User's Device and remain there until the session of a given browser ends. The stored information is then permanently deleted from the Device's memory. The mechanism of session cookies does not allow any personal data or any confidential information to be collected from the User's Device.
   2. Permanent cookies: are stored on the User's Device and remain there until they are deleted. Ending a browser session or switching off the Device does not delete them from the User Device. The mechanism of persistent cookies does not allow collecting any personal data or any confidential information from the User Device.
3. The User has the possibility to restrict or disable the access of cookies to his Device. In the case of use of this option, use of the Website will be possible, except for functions that by their nature require cookies.

III. Purposes for which Cookies are used

1. Administrator uses Own Cookies for the following purposes:
   1. Service configuration
      • adaptation of the content of the Website pages to User preferences and optimisation of use of the Website pages;
      • recognition of the Service User's device and its location and appropriate display of website, adjusted to its individual needs;
      • remembering of settings selected by the User and personalisation of the User interface, e.g. with regard to the selected language or the region from which the User comes;
      • remember the history of visited pages on the website in order to recommend content;
      • font size, website design, etc.
   2. Recognise the user on the site and ensure a user session on the site
      • keeping a session of the User of the Website (after logging in), thanks to which the User does not have to re-enter his/her login and password on each sub-page of the Website;
      • correct configuration of selected Website functions, enabling in particular verification of authenticity of a browser session;
      • optimisation and increase of efficiency of services provided by the Administrator;
   3. realisation of processes necessary for full functionality of the websites
      • adaptation of the contents of the Website to User preferences and optimisation of use of the Website. In particular, these files enable recognition of the basic parameters of a User's Device and appropriate display of the website, adjusted to his/her individual needs;
      • detail the content of the Website.
      • correct operation of the partner programme, enabling in particular verification of sources of redirection of Users to the Website.
   4. Remembering the User's location
      • Correct configuration of selected functions of the Website, enabling in particular adjustment of information provided to a User taking account of his/her location.
   5. Analyses and research and audience audits
      • creation of anonymous statistics which help to understand how Website Users use the Website, making it possible to improve its structure and content
   6. Provision of advertising services
      • adaptation of advertisements for third-party services and products presented via the Website;
   7. Providing security and reliability of the Service

1. The service administrator uses External Cookies for the following purposes:
   1. Presenting multimedia content on the Service's websites that are downloaded from an external website:
      • www.youtube.com [administrator of cookies: Google Inc. based in the USA]
   2. Collect general and anonymous statistical data through analytical tools:
      • IAI-Shop.com [cookie administrator: IAI S.A. with registered office in Szczecin]
      • Google Analytics [administrator of cookies: Google Inc. with its registered seat in the USA]
   3. Presenting advertisements tailored to the User's preferences using an online advertising tool:
      • Google AdSense [cookie administrator: Google Inc. with registered office in the USA]
   4. Logging in to the site using an account on another site:
      • Facebook Connect [cookie administrator: Facebook Inc based in the USA or Facebook Ireland based in Ireland]
      • Google [cookie manager: Google Inc. with a registered office in the USA]
   5. The use of interactive functions to publicise the website through social networks:
      • twitter.com [Administrator of cookies: Twitter Inc. based in the USA]
      • The use of interactive functions to publicise the website via social networks
      • plus.google.com [Administrator of cookies: Google Inc. based in the USA]
      • Facebook.com [administrator of cookies: Facebook Inc based in the USA or Facebook Ireland based in Ireland]
   6. Presentation of opinions on the websites of the Service, which are downloaded from an external website:
      • opineo.pl [cookie administrator: Opineo Sp. z o.o. with its registered office in Wroclaw]
      • Google [cookie administrator: Google Inc. with registered office in USA]

   IV. Possibilities of defining conditions of storing or accessing Cookies

   1. The User may independently and at any time change the settings relating to cookies, specifying the conditions for their storage and access by cookies to the User's Device. The User may change the settings referred to in the previous sentence by means of the settings of the Internet browser or the configuration of the service. These settings can be changed in particular in such a way as to block the automatic handling of cookies in the settings of the web browser or inform on their placement on the User's device each time. Detailed information on the possibility and methods of using cookies is available in the software (web browser) settings.
   2. The User can delete cookies at any time using the available functions in the web browser they use.
   3. Limiting the use of cookies may affect some of the functionalities available on the Website.